All our items are packed with great care. By standard our items have insurance against breaking or loss, upto 500€
We support combined shipping, and in most cases, the buyer only has to pay one fee and a small additional charge for the extra items. Feel free to contact us when buying multiple items and we'll be happy to combine them into one shipping cost.
Are the technical items in working order and ok?
Yes, all our items are cleaned and mechanically and physically checked and are in ok condition and fully working. If there is anything not as we expect, it is shown in the listing text.
How long will it take before my order will be delivered?
International shipping can sometimes take up to four weeks - however, normally our packages arrive at their destination mostly faster and within 14 days.
My package has to go over the whole world, how do I know my item won't be damaged?
We do our very best to ensure that your item will arrive in good order. We use oversized boxes, and use good packaging material. We hardly never have broken or damaged items. However, when it happens, please let use know, we refund fully, since every package has an insurance on it by standard.
What about the environment, the rainforest, planet Earth, how ECO are we....
Please be noted, we use mostly recycled packaging, bio degradable chips, recycled newspapers, used boxes. We do our utmost to do the most to preserve our childrens future. We have several deals with small companies who would otherwise throw the stuff away.
When will my order be shipped...
We usually ship on Monday, Wednesday and Friday. Immediately after shipping you will receive an track and trace code.